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Privacy Policy

Privacy & Cookies Policy
Gay Men’s Sexual Health Alliance (GMSH)


Effective Date: Apr 23, 2026

Gay Men’s Sexual Health Alliance (“GMSH,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy & Cookies Policy explains how we collect, use, disclose, and safeguard personal information through our website and related online services, in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Accountability

GMSH is responsible for the personal information under its control.

Privacy Officer
Title: Gilles Charette
Email: office@gmsh.ca
Phone: 416-364-4555

2. Scope of This Policy

This website is intended for adults (18 years of age or older). This policy applies to personal information collected through:

  • Our website
  • Online forms and communications
  • Cookies and similar tracking technologies

3. Personal Information We Collect

A. Information You Provide Voluntarily

We may collect personal information when you contact us, subscribe to updates, register for programs, or complete forms. This may include your name, email address, phone number, and any information you choose to provide.

B. Information Collected Automatically

We may collect IP address, browser type, device information, pages visited, and referring sources. This information may be considered personal information under Canadian law.

4. Purposes of Collection

Personal information is collected to respond to inquiries, deliver services, improve our website, manage programs, support advertising and measure the effectiveness of our campaigns, ensure security, and meet legal obligations.

5. Cookies and Consent

We use the following types of cookies on our website:

  • Strictly Necessary Cookies — required for the site to function
  • Functional Cookies — remember your preferences and settings
  • Analytics & Performance Cookies — help us understand how visitors use the site (Google Analytics, Google Tag Manager)
  • Advertising & Targeting Cookies — used to deliver relevant content (Google Analytics)

Non-essential cookies are used only with consent. We obtain consent in accordance with PIPEDA. Consent may be withdrawn at any time, subject to legal or contractual restrictions.

You can manage or withdraw your cookie consent at any time by clicking the “Cookie Settings” link in the footer of our website.

6. Third-Party Services

We use the following third-party service providers who may collect or process personal information on our behalf. Each provider operates under its own privacy policy, available on their respective website.

  • Google (Google Analytics, Google Tag Manager) — website analytics and tag management
  • WP Engine — website hosting and infrastructure
  • Cloudflare — content delivery and security
  • Brevo — email communications
  • OpenAI — used in the “Ask Us Anything” feature, to process questions and responses in natural language. Data shared with AI providers is limited and subject to contractual safeguards. We recommend avoiding entering personally identifiable information in the search conversation.
  • Typesense — site search functionality

7. International Data Transfers

Personal information may be processed outside Canada and may be subject to foreign laws. Appropriate safeguards are used.

8. Data Retention

Personal information is retained only as long as necessary and is securely destroyed or anonymized when no longer required.

9. Safeguards

We use administrative, technical, and physical safeguards to protect personal information. In the event of a security breach, GMSH will notify affected users as soon as feasible if the breach presents a real risk of significant harm, providing them with clear information on the breach, steps we are taking, and actions they can take to mitigate risks.

10. Your Privacy Rights

You have the right to access, correct, and withdraw consent regarding your personal information and to raise concerns about our privacy practices.

11. Links to Other Websites

We are not responsible for the privacy practices of external websites.

12. Changes to This Policy

This policy may be updated from time to time. Changes will be posted with a revised effective date.

13. Contact Us

Gay Men’s Sexual Health Alliance
Email: office@gmsh.ca
Phone: 416-364-4555